This privacy policy outlines how Precision Global Solution Pty Ltd (“PGS,” “our,” “we,” or “us”) gathers and utilizes personal information through our software products, applications, and associated services. Your use of our Software Services signifies your agreement to the collection and utilization of personal information as outlined in this policy.

PGS is committed to complying with privacy laws, including but not limited to the Privacy Act (1988) and the Australian Privacy Principles (“APPs”), governing the collection, storage, and use of personal information. We reserve the right to review and update this policy periodically, with the latest version available on our website https://precisionglobalsolutions.ca along with the corresponding revision date. Additional privacy terms or notices specific to certain Software Services may complement this policy.

Note: This privacy policy excludes third-party websites, applications, or services, even when accessed through links provided within our Software Services. Users are encouraged to review the privacy policies of third-party services before utilizing them.

Collection of Personal Information

We may gather personal information through various means, including:

• Directly from users
• User input into our Software Services
• Automatic collection during the use of our Software Services
• Collection of sample or diagnostic data for testing and supporting Software Services
• Third-party sources, as part of our business service arrangements

Automatic Collection through Software Services

We may automatically collect personal information through analytic tools (primarily using Google Analytics), cookies, log files, web or similar technologies. This data encompasses:

• User interactions with our Software Services
• Browsing activities
• Contact details
• IP addresses
• Device information
• Other relevant details

While these technologies generally provide aggregated data, users can control their use through browser and device privacy settings.

Third-Party Information

We may collect personal information about third parties through various means, including:

• Direct user input into our Software Services
• Collection of sample or diagnostic data

Important: Users are responsible for compliance with the Privacy Act (1988) and APPs, including obtaining consent from third parties before providing their information.

Using and Accessing Information

We utilize personal information primarily for:

• Business service delivery
• Complaint resolution
• Investigation of potential breaches
• Records maintenance

Additionally, we may use information to:

• Understand user needs
• Enhance our products and services
• Market our products and services

Sharing or Disclosing Information

We may disclose personal information to:

• Associated entities
• Contractors and service providers
• Legal advisers
• Authorities as required by law

User consent to such disclosure is implied by providing us with personal information.

Data Analytics and Research

Periodically, we conduct research and data analysis using:

• Deidentified and aggregated data collected through Software Services
• Third-party data, combined with Software Services data for potential insights

Note: If results from these activities are published, they will contain only de-identified and aggregated data.

Transmission of Data

While our Software Services operate in a secure environment, users should be aware of inherent risks associated with internet transmission. We take reasonable steps to secure information but do not guarantee absolute security.

Cross-Border Transfer of Data

PGS primarily hosts its Software Services in Australia, but third-party services may involve temporary cross-border data storage.

By using our services, you consent to potential cross-border data transfer and storage when third-party services are utilized.

Security Measures

We have established procedures to safeguard personal information, including:

• Encryption during data transfer
• Access limitations

While we take reasonable steps, absolute data security cannot be guaranteed.

Notification of Eligible Data Breaches Scheme

PGS aims to comply with obligations under the Notification of Eligible Data Breaches Scheme.

Users with concerns about potential data breaches are encouraged to contact us promptly.

Requests About Your Information

Users may contact us to:

• Update or correct personal information
• Request access to their data
• Inquire about the source of collected information

PGS will comply with applicable laws regarding such requests. Fees may apply for providing access to requested information.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

Email: ossie@precisionglobals.com
Phone: +61 413 438 270